Hotels: Twin-and/or Double-bedded, run-of house rooms (unless specific room category is indicated) with private facilities. Tour Operator reserves the right to substitute hotels of similar category. Standard checkout time from hotels is 12:00 Noon. Guests checking out later are charged a full night's rate. Standard check-in time is 2:00pm
Air Transportation is not included in any of our tour programs unless specifically indicated.
Sightseeing:
On Mini-Pax Programs, the sightseeing by motorcoach is operated by local companies and may consist of multi-national participants and multi-language guides. Private car tours utilize the services of an English-speaking driver (or driver/guide). Some Private car tours utilize driver only plus local, on-site private guides. Best Value Group Motorcoach Programs are operated by our local representative and may be joined by other operators. These tours are escorted and are English speaking only.
Sequence of Tour Programs:
During periods of conventions, congresses, holidays, special events and any unforeseen circumstances, the Tour Operator may have to make last minute changes (subsequent to issuance of 'final itinerary') in the sequence of the tour. Tours that operate during holiday periods may necessitate changes in hotels and sightseeing. As museum and monument closing schedules change, other visits may be substituted.
Transfers and Porterage
Transfers to/from airports, hotels, trains/ports are included as specified in the published itinerary, provided passengers' days of arrival and departure coincide with their published tours. Alterations to the itineraries are subject to supplements for private taxi services. Due to government and international regulations, porters may not be allowed inside the customs and security areas of the airport.
Domestic Transportation:
Some arrangements for domestic air are made by the ground operator and may necessitate last minute changes for reasons beyond our control. Airline tickets for domestic flights along with final flight schedules will be given to passengers locally by our ground operator.
Baggage:
As airline baggage regulations differ from one carrier to another, please contact your airline or refer to its website for detailed information regarding checked baggage policies. Airline policies vary and may change at any time. ISRAMWORLD is not responsible for any excess luggage/weight charges levied by an airline. Baggage insurance is highly recommended, as we cannot be held responsible for lost or damaged luggage or personal items by the airlines or bus/car companies. Only one suitcase per person is permitted on all tours.
Booking Procedures
Deposits:
Once you receive our price for your selected program, a deposit of $350 per person ($500 for Elite Travel Collection Tours) together with optional insurance (price is listed in our website www.isram.com) must be received within 10 days of booking date. The balance is due for land arrangements not later than 45 days prior to departure or 60 days for the Elite Travel Collection Tours. Holiday periods and High Season, 60 days prior for all tours.) During heavily booked periods, suppliers may require additional or full payment in advance of the normal due date in order to guarantee materialization of the rooms. Cancellation and/or penalty conditions may also be revised at such time. You will be individually advised should such circumstances arise which is beyond our control.
Credit Card Payments:
Deposits and final payments can be made by major credit cards (Visa, MasterCard, Discover Card and American Express) for all programs. Credit card charges will not be processed without a signed authorization form and credit card copy.
Cancellation & Change Fees Prior to Departures:
Check our website at www.isram.com. This will also be made available to you prior to payment of your tour. We recommend the purchase of Trip Cancellation Insurance to cover Cancellation Fees, trip interruption, and baggage. Insurance premiums are never refundable.
Passports & Visas:
Every participant on our tours must be in possession of a passport valid for at least six months from day of departure. No Refunds will be given to passengers failing to have proper documentation. The fee for visa at the time of printing was USD 20 for U.S. Citizens and USD 60 for Canadian Passport holders. Turkish Visas are issued and paid locally at airport or port of entry for U.S. and Canadian Passports. For other nationalities, please check with the respective consulates.
Passengers with Special Needs:
Tour programs listed in this brochure require participants to be in stable and good physical and mental health. Due to safety issues, it is requested that physical disabilities of any kind be advised at time of reservation. It is understood that passengers requiring special attention or treatment will be traveling with a companion. As most tours visit areas with high temperatures during several months of the traveling season and often involve walking on unlevel terrain, wheelchair participants or those with physical limitations would not benefit from these programs. Our travel experts will be very helpful in determining alternative travel arrangements by Private Car suitable to your special needs. A traveling companion is always required for wheelchair-bound passengers in private cars. Supplement for wheelchair rental applies. Guide/Driver in Private car will not be able to handle the wheelchair during the tour, except with the loading and unloading into the vehicle.
On all ISRAMWORLD tour programs, we reserve the right to terminate the tour of any persons who we find are disruptive to the rest of the participants or to the smooth operation of the tour.
Our Prices Do Not Include:
Tips
Tipping information will be outlined in our final documents. Airport Taxes, Customs & Immigration Fees are not included. Passports, visas, travel insurance, beverages, after-dinner coffees and teas and all other items of a personal nature are not included.
Insurance
We recommend that you purchase comprehensive travel insurance before departure. Neither ISRAMWORLD nor your travel agent is responsible for luggage loss or damage, accidents en route, or ill health, which may require you to miss part of your trip or your return to the U.S. with the group. Please see our web site for more details. Note: The Travel Protection Plan may not be purchased after final payment is made. Insurance premiums are non-refundable.
Responsibility:
The Travel Agent and/or Tour Operators, Isram Wholesale Tours &Travel, Ltd. and its representatives abroad, act only as agents for the various companies, owners or contractors providing the means of transportation, accommodation and other services. Isram Wholesale Tours &Travel, Ltd., does not own, manage, control, promote, run or operate any transportation or recreational vehicle, motel, hotel, restaurant, or any supplier of services. All exchange orders, coupons and tickets are offered subject to the Terms & Conditions under which such services are offered or provided. Isram Wholesale Tours &Travel Ltd. and its representatives assume no liability with respect to any negligence or malfeasances by third-party service providers, whether during the course of the provision of transportation, hotel, and other accommodation services, or otherwise, and are not responsible for any personal injury, illness, or property damage or any other loss or expense whatsoever arising directly or indirectly from the actions of third-party service providers or their individual agents in connection with a tour. Further, by participating in an Isram Wholesale Tours &Travel, Ltd. tour, you are bound by our rules and you participate in the activities of the tour at your own risk. Isram Wholesale Tours &Travel. Ltd. assumes no responsibility at all and no liability at all for any death, injury, illness, quarantine, sickness, diseases, natural disaster, damage, loss, delay, accident, expense, defect or any other abnormality which may result from your participation in any activity during the tour. The aforesaid Isram Wholesale Tours &Travel, Ltd. and/or their agents can accept no responsibility for losses or accidental expenses due, as well, to delays or changes in schedules or departures, hotel overbookings, defaults, sickness, weather, strikes, war, quarantines, riots or insurrections or criminal acts committed by third parties, political disorders of any type, or other such similar causes. All such losses or expenses will have to be borne by the passenger. Each exchange coupon, order and ticket is to be regarded as one contracted on or in behalf of the particular company or person named in it. The passenger contract in use by the airline or steamship company concerned, when issued, shall constitute the sole contract of air or steamship passage with the purchases of these tours and/or the Passenger. The airline companies concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. The right is reserved to withdraw any tour announced in this Program and to make such alterations to the itineraries as may be found desirable for the proper carrying out of the tours. In the event it becomes necessary or advisable in the Tour Operator's discretion to alter the arrangements or itineraries for the passenger's comfort or welfare for any reason whatsoever, such alterations may be made without penalty to the operator. Additional expenses, if any, shall be borne by the Passengers. The right is reserved to decline, to accept, or retain any person as a member of any group at any time. This program is issued on the sole responsibility of the Tour Operator. It is not issued on behalf of and does not commit any Airline whose services are used in the course of the tours. It is agreed by and between the passenger(s) and Isram Wholesale Tours & Travel, Ltd. that all disputes and matters whatever arising under, in connection with or incident to this agreement shall be litigated, if at all, in and before a court located in The City of New York, New York State, U.S.A., to the exclusion of the courts of any other city, state or country. The issuance and acceptance of tickets and/or other documents in connection with a tour is considered acceptance of the above terms.
ISRAMWORLD ©2010 All Rights Reserved. The Itineraries and Programs described herein are unique and proprietary to ISRAMWORLD and any misappropriation of same is strictly forbidden.
How To Book: ISRAMWORLD believes that your travel needs can best be served by booking your arrangements through a professional travel agent. Have your travel agent call weekdays between 9am-7pm (Eastern Time) for reservations and/or information: (800) 223-7460.
PLEASE SEE TRAVEL INSURANCE INFORMATION ON OUR
WEB SITE www.isram.com
Participating Carrier: Turkish Airlines
Participating Land Operator: VIP Tourism
Designed by VIP Art and Printed in Turkey
Isramworld is an Active Member of the United States Tour Operators Association (”USTOA”). Complete details of the USTOA Consumer Protection Plan may be obtained by calling USTOA at 212.599.6599.
Website Terms & Conditions
Use of the ISRAMWORLD website signifies your agreement with its terms and conditions of use. The terms and conditions of use as well as the content of the website are subject to change at any time without prior notice.
Disclaimers
By using the ISRAMWORLD website, you assume all risks associated with the use of this site including any risk of your computer, software or data being damaged by a virus, software, or any other files which might be transmitted or activated via the ISRAMWORLD website. ISRAMWORLD expressly disclaims any liability for any special, incidental, or consequential damages, including without limitation, lost revenues, or lost profits, resulting from the use or misuse of the information contained in the website.
Indemnification
You agree to defend, indemnify and hold ISRAMWORLD harmless from and against any and all claims, damages, costs including attorneys’ fees, arising from or related to your use of the website.
Links to other Websites
This website contains links to other Internet sites and information provided by persons not affiliated with ISRAMWORLD. Such links are not endorsements or referrals of any products, services or information contained in such websites, and no information in any such web site has been endorsed or approved hereby. No claims, promises, or guarantees about the completeness, accuracy, currency, content or quality of information contained in the links to and from this web site are made. Information provided and opinions expressed by others do not necessarily represent the opinion of ISRAMWORLD. ISRAMWORLD expressly disclaims any and all liability resulting from reliance on such information or opinions.
Privacy Policy
We consider your privacy to be very important, and we want to be sure you are aware of and agree to the way in which we might use personal information about you. You hereby authorize us to use any personal information we obtain about you via your use of this site to respond to your inquiries and any matters incidental thereto, which shall include providing such information to vendors, travel agents, airlines, hotels, rental car companies, other vendors of travel-related products, and any third parties involved in facilitating your travel arrangements or other purchases. Use of IP Addresses - We use your IP address to help diagnose problems with our server, and to administer our bookings. Your IP address is used to gather broad demographic information.· Contacting Isram - If you have any questions about this privacy statement, the practices of this site, or your dealings with Isram, you can contact us at: info@isram.com · Our site uses an order form for customers to request travel services. We collect your contact information (like your email address), demographic information (like your zip code). We will share information about you and your purchase with airline, hotel, car rental agency, or other travel provider with whom you book travel. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers.