TERMS & CONDITIONS | EASTERN EUROPE General Information
Air Transportation
Air transportation (where included) is based on contracted bulk fare(s) in economy class on participating IATA or ARC carriers. All fares are subject to change and availability. Should airline schedule changes result in a necessity to alter the land arrangements, any additional expenses must be borne by the passenger.
Hotels
Accommodations are on “run-of-the-house” basis. We reserve the right to substitute hotels of the same or similar category. Holiday supplements may apply in some cases. Please note that some hotels, although advertised as “air-conditioned,” are actually “air-cooled.”
Meals
All meals as indicated on each itinerary. Lunches or dinners when included at hotels are Table d’hote and limited to specific dining rooms at hotels.
Sightseeing
On Independent programs, the sightseeing by motorcoach is operated by local companies and may consist of multi-national participants and multi-language guides. Private car tours utilize the services of an English-speaking driver or driver plus guide as specified. Best Value Group Motorcoach Programs are operated by local European tour operators and are escorted throughout and are English speaking only.
About Your HealthIsramWorld travelers should be in stable health and confident in their ability to undertake the tour chosen. Participants who require assistance must be accompanied by a helper capable of, and totally responsible for providing such assistance. Please consult our reservations staff as well as your physician if you are in doubt about your ability to participate in any tour in this brochure.
Please Note:As some tours are “guaranteed,” during certain seasons they may operate with fewer passengers than what would normally constitute a “group.” While many passengers consider this a definite advantage, there are others who do prefer to travel in larger groups. Tours that combine several destinations may have a different number of participants in each country. We will be happy to advise you of the approximate number of passengers booked on your tour, if you contact us 30 days in advance of your departure. However, please bear in mind that often the passenger count may fluctuate up until arrival date in each destination.
Transfers
Transfers, including inter-city travel, to/from airports, hotels, trains and ports are included, as indicated, as per the scheduled itinerary.
ChildrenWe do not recommend All-Inclusive motorcoach tours for children under 10 years of age.
Prices
Prices listed in this brochure do not necessarily correspond to published rates of respective establishments and/or services. They include planning, communications and all other operational costs.
Passports & Visas
Each passenger must be in possession of a valid passport valid for 6 months from date of departure from last city visited and applicable visas. Passengers must check visa requirements for the countries they plan to visit directly with the consulates of those countries and obtain necessary visas prior to departure from the USA. Visa is required to Russia (U.S. passports) and must be secured prior to departure from the U.S. Isram is not responsible for any delays, damages, losses, missed portions of tours or other missed services incurred by passengers who fail to obtain necessary travel documents.
Deposits and Final Payment
A deposit of $350 per person together with optional insurance must be received within 7 days of booking date. The balance is due for land arrangements not later than 60 days prior to departure. During Peak Seasons (Christmas, New Year’s and Easter), full payment for all tours is required 90 days in advance. Late payments may necessitate overnight delivery of documents, an expense that must be borne by the passenger.
Credit Card Payments
Major credit cards (Visa, MasterCard, American Express and Discover Card) are accepted for payment. Credit card charges will not be processed without a signed Universal Credit Form and credit card imprint.
Change Fee
Subsequent to initial reservation, any revision will incur a $50 change fee per booking for each revision, for each country.
Cancellation Charges Per Person, Prior to Departure
All Tours
Additionally, airfare cancellation charges will be incurred in accordance with the rules of the individual airlines involved.
Refunds on Land Arrangements
Once your trip has commenced, no refund can be given for any missed transfers, sightseeing, meals, accommodations, services, or any voluntary absence from a tour. In the case of an emergency departure from your tour, based on proper documentation, any refunds secured on your behalf will be subject to a $45 processing fee. Refund requests must be sent in writing no later than 2 weeks after return.
Baggage
Transatlantic flights allow two checked bags per person with neither to exceed 62 inches. Total dimensions of both bags not to exceed 102 inches, plus one carry-on bag not to exceed 39 inches. In addition, baggage is limited to 50 pounds per bag. When traveling between countries and on domestic flights within each country, baggage is weighed, allowing 44 pounds. Any excess baggage is at the passenger’s own expense. Infants: No baggage permitted. On all motorcoach and private car tours, only one suitcase is permitted per person plus one small carry-on piece.
Baggage insurance is highly recommended, as we cannot be held responsible for lost or damaged luggage or personal items.
OUR RATES DO NOT INCLUDE
Tips
Though service charges are included, it is customary to show your appreciation to hotel and cruise personnel and to the guide and escort of your tour. Prior to your departure, you will receive an information booklet outlining suggested tipping.
Porterage
Independent and Hosted Tour programs do not include porterage services.
Airport Taxes, Customs & Immigration Fees
These are not included in rates and must be prepaid together with the airfare. Local airport taxes abroad are not included.
Personal Items
Passports, visa fees, baggage insurance, wines and mineral waters, after-dinner coffee and tea and all other items of a personal nature are not included.
Insurance
We recommend that you purchase adequate and comprehensive travel insurance before departure. Neither Isram World nor your travel agent is responsible for loss or damage to luggage, accidents en route or ill health that may require you to miss part of your trip or your return to the U.S.A. with the group. Please see the “Isram World Passenger Protection Program” section on page 46 of our brochure. Insurance may not be purchased after final payment is made. Once paid, premiums are not refundable.
Responsibility
The Travel Agent and/or Tour Operators, Isram Wholesale Tours & Travel, Ltd. and its representatives abroad, act only as agents for the various companies, owners or contractors providing the means of transportation, accommodation and other services. Isram Wholesale Tours & Travel does not own, manage, control, promote, run or operate any transportation or recreational vehicle, motel, hotel, restaurant, or any supplier of services. All exchange orders, coupons and tickets are offered subject to the General Information under which such services are offered or provided. Isram Wholesale Tours & Travel, Ltd., and its representatives assume no liability in arranging transportation, hotel and other accommodations and are not responsible for any personal injury, illness or property damage or other loss or expense of any nature whatsoever arising directly or indirectly out of any actions of any person or supplier of services providing any of the services, programs or accommodations offered in connection with a tour. Further, by participating in an Isram Wholesale Tours & Travel, Ltd. tour, you are bound by our rules and you participate in the activities of the tour at your own risk. Isram Wholesale Tours & Travel, Ltd. assumes no responsibility at all and no liability at all for any death, injury, illness, quarantine, sickness, diseases, natural disaster, damage, loss, delay, accident, expense, defect or any other abnormality which may result from your participation in any activity during the tour. The aforesaid Isram Wholesale Tours & Travel, Ltd. and/or their agents can accept no responsibility for losses or accidental expenses due, as well, to delays or changes in schedules or departures, hotel overbookings, sickness, weather, strikes, war, quarantines, riots or insurrections or criminal acts committed by third parties, defaults, political disorders of any type, or other such similar causes. All such losses or expenses will have to be borne by the passenger. Each exchange coupon, order and ticket is to be regarded as one contracted on or in behalf of the particular company or person named in it. The passenger contract in use by the airline or steamship company concerned, when issued, shall constitute the sole contract of air or steamship passage with the purchases of these tours and/or the Passenger. The airline companies concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. The right is reserved to withdraw any tour announced in this Program and to make such alterations to the itineraries as may be found desirable for the proper carrying out of the tours. In the event it becomes necessary or advisable in the Tour Operator’s discretion to alter the arrangements or itineraries for the passenger’s comfort or welfare for any reason whatsoever, such alterations may be made without penalty to the Operator. Additional expenses, if any, shall be borne by the Passengers. The right is reserved to decline, to accept, or retain any person as a member of any group at any time. This program is issued on the sole responsibility of the Tour Operator. It is not issued on behalf of and does not commit any Airline whose services are used in the course of the tours. It is agreed by and between the passenger(s) and Isram Wholesale Tours & Travel, Ltd. that all disputes and matters whatever arising under, in connection with or incident to this agreement shall be litigated, if at all, in and before a court located in The City of New York, New York State, U.S.A., to the exclusion of the courts of any other city, state or country. The issuance and acceptance of tickets and/or other documents for travel services is considered acceptance of the above items.
Special Notice: Delays, cancellations and overbookings may occur on air flights, cruises, and land reservations by the participating carriers and hotel. While Isram will do everything possible to avoid these inconveniences, it cannot and will not assume responsibility for the respective carriers and hotels.
Fares and surface arrangements are based on tariffs and currency exchange rates in effect at time of production, Dec 2007. We reserve the right to adjust pricing upward should the value of the dollar decline by more than 5% from its value on Dec 2006. Increases in the value of the dollar will not result in a reduction in pricing.
ISRAMWORLD ©2008 All Rights Reserved. The Itineraries and Programs described herein are unique and propietary to ISRAMWORLD and any misappropriation of same is strictly forbidden.
How to Book: Isram World believes that your travel needs can best be served by booking your arrangements through a professional travel agent. Have your local travel agent call weekdays between 9am7pm (Eastern Time) for reservations and/or information: (800) 223-7460.
Validity dates: Jan 08Mar 09